RF77 Privacy Policy — How Your Data Is Protected

01 Scope & Applicability

RF77 (https://rf77.app) is an international online gaming platform. We believe that a user's personal data belongs to them — protecting it is our responsibility, not a business advantage.

This Privacy Policy applies to RF77's website, mobile application, and all related services. It takes effect whenever you create an account, log in, or use any of our services.

RF77 Privacy Policy Terms & Conditions And Responsible Gaming Policyalongside. Together, these three documents form RF77's complete user protection framework.

02 What Information We Collect

RF77 only collects information that is strictly necessary to operate the platform, ensure security, and meet legal obligations. We collect three types of data:

1. Directly Provided Information

Information you provide when creating or using your account:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Current Address (District/Division)
• Identity Verification Documents (NID or Passport — as part of the KYC process)
• Payment Method Details (bKash/Nagad/Rocket number)

2. Automatically Collected Information

Information collected automatically while you use our platform:

• IP Address & Device Type
• Browser & Operating System Information
• Login Date, Time & Session Duration
• Gameplay History & Transaction Records
• Information Collected via Cookies & Tracking Pixels

3. Information Received from Third Parties

In some cases, information may be collected from the following sources:

• Payment Providers (for transaction verification)
• Identity Verification Services (for KYC/AML completion)
• Our affiliate partners (for referral tracking)

Data Type	Reason for Collection	Mandatory?
Name & Date of Birth	Age Verification & Account Identity	Yes
Mobile Number	OTP & Communications	Yes
NID / Passport	KYC Verification	Yes for Large Withdrawals
Payment Number	Deposits & Withdrawals	Yes
IP Address	Security & Fraud Prevention	Automatic
Gameplay History	Responsible Gaming Monitoring	Automatic

03 How Your Information Is Used

RF77 uses the data it collects solely for defined purposes. Each purpose is clearly outlined below:

• Account Management: To create your account, manage logins, and ensure account security.
• Payment Processing: To process deposit and withdrawal transactions.
• KYC & AML Completed: For identity verification and anti-money laundering compliance.
• Customer Support: To respond to your complaints or questions.
• Responsible Gaming: To monitor gaming behavior and identify harmful patterns.
• Promotional Communications: To send you offers and newsletters with your consent.
• Platform Development: To analyze user experience and improve our services.
• Legal Obligation: To generate reports as required by regulatory authorities.

04 Sharing Data with Third Parties

RF77 may share data with specific third parties in limited circumstances and under strict conditions. Those circumstances are outlined below:

Payment Providers

Payment gateways such as bKash, Nagad, and Rocket are provided with the necessary information to verify transactions. This data is used solely for payment processing purposes.

KYC / Identity Verification Service

For large withdrawals or suspicious transactions, information may be shared with identity verification services. These services comply with international data protection standards.

Legal & Regulatory Authorities

Data may be shared as a legal obligation in response to court orders, lawful requests from law enforcement, or demands from regulatory authorities.

Technology & Hosting Partners

We work with trusted technology partners for cloud storage and server management, and Data Processing Agreements (DPA) are in place with each of them.

05 Cookies Policy

RF77's website and app use cookies — small text files stored in your browser that help improve your experience when you visit.

Types of Cookies We Use

• Essential Cookies: Login sessions and security tokens are essential — the site cannot function without them.
• Performance Cookies: To analyze which sections of the site are most frequently used.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: To analyze anonymous user behavior (subject to consent).

You can disable non-essential cookies at any time from your browser settings, though some features may become limited as a result.

06 Data Retention Period

RF77 retains your data only for as long as necessary — no longer. The general rules are:

• All data is retained for as long as the account remains active.
• After account closure, transaction records may be retained for up to 5 years for legal compliance.
• KYC documents are retained in accordance with regulatory authority guidelines.
• Withdrawing marketing consent will result in immediate cessation of that data use.

07 Security Measures

RF77 uses a multi-layered security approach to protect your data. We invest in safeguarding your information not just through policy, but through technology.

• 256-bit SSL/TLS Encryption — For all data transfers.
• AES Encryption — For stored sensitive information.
• Two-Factor Authentication (2FA) — To protect the login process.
• Firewall & DDoS Protection — At the server level.
• Regular Security Audits — To identify and resolve vulnerabilities.
• Restricted Staff Access — Only authorized personnel can access specific data.

08 Your Rights

Every registered user on RF77 has the following rights regarding their personal data:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we stop using your data for any specific purpose.
• Right to Portability: You can request your data in a machine-readable format.
• Right to Opt Out of Promotional Communications: You can opt out of marketing emails or SMS at any time.

To exercise any of these rights, contact RF77's customer support. We aim to respond within 30 business days. Please note that some data may not be deletable due to legal obligations.

09 Protection of Minors' Data

RF77 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• If there is any doubt, proof-of-age documents may be requested as part of the KYC process.
• Any account identified as belonging to a minor is immediately closed and all associated data is deleted.

If you believe a minor is using RF77, please notify our support team.

10 Privacy Policy Updates

RF77 reserves the right to update this Privacy Policy as needed. Users will be notified depending on the nature and significance of the changes:

• Minor Changes: Any updates will be reflected by a revised date on this page.
• Major Changes: You will be notified via notification or email at the time of login.
• Major Changes: Fresh consent may be required.

Continued use of rf77 after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11 Contact & Support

For any questions, complaints, or requests regarding the Privacy Policy, please contact the rf77 support team. We are available 24/7.